Magdalene operates throughout the UK and Ireland offering specialist services to clients operating in the public and private, fixed and mobile segments of the telecommunications market.


Magdalene’s operations are structured into three business areas;

Managed Services

Magdalene offers a best-in-class managed service, working directly with operators, or in partnership with equipment vendors.

Projects

Highly experienced engineers, project managers and network specialists deliver turnkey deployment projects across the fixed and mobile infrastructure networks.

Technology Solutions

Magdalene has strategic partnerships with equipment vendors, enabling sale of equipment and associated services including projects and managed services.


  • Full network lifecycle service, from design through deployment, operations and maintenance to decommissioning
  • Nationwide, 24/7 engineering, controlled by carrier class network operations centre 
  •   Highly skilled engineering resource across the full range of telecommunications technologies, including a team of technical specialists with second and third line capabilities

Managed Services

  • Outsourcing
  • Network surveillance
  • Professional services
  • Infrastructure & facilities management
  • Site supervision & access
  • Multi-vendor services
  • Customer training

Network Operations Centre

  • Secure 24/7 carrier class facility
  • Service desk
  • Incident management
  • Technical support and helpdesk
  • Change control
  • Third-party management
  • Online ticket portal
  • Disaster recovery solutions

Technical Support Services

  • 24/7 European wide coverage
  • Customer network management platform monitoring
  • Radio infrastructure & systems
  • Fixed switching
  • Transmission networks & systems

 

First Line Maintenance

  • 24/7 - four hour response
  • UK & Ireland
  • Multi technology
  • Fixed & wireless
  • Spares management
  • Data & voice
  • Server and storage
  • Power & facilities

Projects

  • Project management
  • Multi technology
  • Fixed & wireless
  • Turnkey service
  • Network rollout
  • Bespoke site design
  • Managed stores
  • Logistics